FAQ’s

An Administrative Professional utilizing the Internet and Technology to provide you with fast & cost effective services. ( Administrative assistant / Secretary / Personal Assistant )

The biggest difference is the cost to you. Hiring MC Virtual Professionals alleviates your Payroll liability, Equipment Costs & Office Space. Hiring an employee to assist you in your day to day business needs can cost around $45,000/month. This does not include leave time (Vacation, Sick days, Personal Days, Bereavement & Holidays) and government taxes. The salary is also commensurate with the level of expertise you require – for each project. MC Virtual Professionals eliminates those overhead costs and provides the same level of work competence you need. We work for you at your convenience; Hourly, Monthly Packages or on a Project-to-Project basis.

Rates vary depending on the project, type of service needed and complexity. We offer hourly rates and monthly packages. See our rates page for more information.

Yes. Our services are currently used by:

  • Small Business owners starting up.
  • Medium size Business Owners in need of support/administrative help on projects or day-to-day tasks.
  • Executives in need of a Personal Assistant.
  • Consultants or individuals with a small/large project that could use an extra hand or a personal assistant to get back on track.
  • Other independent: Professionals, Teachers, Consultants and Contractors.
  • Non-Profit organizations with limited funds or needs.

MC Virtual Professionals are trained on all the professional services we offer; however, since every client has their own needs, it is recommended that you dedicated some time to tell us who you are and what your business needs/goals are. It is not required and only recommended if the client would be more comfortable with this common knowledge.

All our clients have access to their Virtual Professional via their choice of communication. You can e-mail your tasks, text, skype or add via our project management platform. If you rather track with your project management tools, no problem. We can integrate with your team and follow your work flow. You can trust your tasks are being handled with the highest level of professionalism.

We strive to provide all of our clients with the highest quality of service. Our goal is to make sure every client is satisfied. Our clients are our business and therefore your business is important to us. However, once your invoice payment has been processed we will be unable to grant any refunds.

We do it for you. We will provide a summary of the work completed for you and hours used for the month.

All unused hours may be rolled over to the following month when the client renews their package. You can purchase the same package or a smaller package. Contact us and we can help you upgrade or downgrade your package.

Your virtual professional will inform you when your balance is low. At this point you may either purchase additional hours or renew your package.

No. MC Virtual Professionals does not charge start up fees or membership fees. Our pricing is very clear and honest.